Quality Policy​

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In a constantly evolving market, directed towards increasingly rigorous and "challenging" applications, MARMOINOX’s goal is Customer Satisfaction through compliance with diligence, collaboration, and quality requirements.

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The Management of MARMOINOX defines the Company Policy, which includes:

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• The Management's commitment to fulfilling the requirements of the UNI EN ISO 9001 standard and to the continuous improvement of the effectiveness of the Quality Management System;

• A structured framework to define and review business objectives;

• Actions to ensure that it is communicated and understood by the organization’s personnel;

• Periodic reviews of its content during the Quality Management System review meetings.
   

In an increasingly competitive market, it is essential to pay attention to the efficiency of internal processes and the quality of the services provided.
 

MARMOINOX considers the adoption of an ISO 9001:2015 Quality System a fundamental element of corporate management and is committed to achieving the following key objectives:
 

• Seeking full Customer satisfaction by establishing clear objectives and interfaces through mutual agreement, listening to customer needs, and at the same time obtaining the necessary information to provide a qualitatively appropriate service within the contractually established terms and timelines.

• Earning the Customer’s justified trust in the Company's ability to achieve and maintain the prescribed quality level over time.

• Achieving and maintaining the required quality through efficient and planned use of human and technological resources in a continuous improvement process of business management.

• Working every day to ensure that our company remains a symbol of professionalism in the sector.

• In a perspective of continuous improvement (Plan, Do, Check, Act), periodically monitoring business processes to ensure the final quality of the products and services offered.